Shop Policies

By Purchasing from my shop you agree to the terms and conditions!

FAQ

My Acrylic charm came foggy & scratched!?!?!

Every acrylic charm comes with a thin plastic cover that protects the acrylic on both sides!! It can be very difficult to see at first, but by picking at the edges you can peel this layer off to reveal a glossy shiny charm in perfect condition! 
If you are struggling with this, please check out my tiktok @peachymothshop where I have multiple videos demonstrating :) 

Where do you ship from? 

I ship from Muncie, Indiana!

Is this packaged near animals?

I have three cats that exist in my packaging space frequently, so there may be small cat hairs or specs of cat dander! If you have a SEVERE cat allergy, please reconsider ordering! It most likely will not be an issue, but my kitty assistant likes to help me pack orders, so if you find a stray hair, Midna says sorry!

Is the packaging discreet?

if you are ordering something from my shop, I often ship in colorful (usually pink) bubble mailers, polymailers and with possible colorful decorations on the outside if its a more simple white rigid mailer. that being said, nothing on the outside indicates the contents of the package, only that it is from peachymothshop!

Will you record the packaging of my order? 

If you'd like your order to be recorded for my TikTok (@/PeachyMothShop), either feel free to email me at peachymothshop@gmail.com, add a note to your order, message me on one of my socials, or comment on one of my recent TikTok videos with your order number asking for a video! Any of those routes should work, and assuming that I havent already packaged the order, I will make the video! 

Do you ship internationally?

I do in fact ship internationally! Unfortunately due to price of shipping costs, it is a much higher rate than domestic orders (in the United States), and may seem very high. Unfortunately, I have no control over those prices. If you are happy to place the order though and pay the international shipping cost, I am happy to send it! 

What do you use to draw? 

I use procreate on an 10th gen ipad and all of the brushes I use are free online! If you'd like any specifics, please leave a comment on one of my socials

Can I use your art & products photos as profile pictures on social media? 

Absolutely you can! Just please dont use any piece that I have made as a commission for someone else, artwork ive made depicting my partner or myself, and do not use my logo/mascot as a profile picture. Other than that, feel free to use and share any of it! Just please include credit in your bio or something of that nature. 

Do you draw everything yourself?

I am the artist for everything on this page with the exception of creative collaborations that I often do with my partner